Case Study: OPAC
Case Study: OPAC
Case Study: OPAC
Case Study: OPAC
Case Study: OPAC
Driving Growth and Cultural Impact. OPAC's Journey with PierForce.
The Osceola Performing Arts Center (OPAC) in Kissimmee, FL, partnered with PieForce to develop a seamless ticketing platform, offering visitors an easy and efficient way to access all events in one centralized hub.
reduction in ticket fraud
reduction in ticket fraud
customer satisfaction
customer satisfaction
customer attendance
customer attendance
Our Partner
Our Partner
Our Partner
Our Partner
Our Partner
OPAC: Osceola Performing Arts Center
OPAC: Osceola Performing Arts Center
Location: Kissimmee, FL
Location: Kissimmee, FL
Industry: Entertainment
Industry: Entertainment
A prominent cultural venue located in Kissimmee, Florida, designed to host a wide range of events.
A prominent cultural venue located in Kissimmee, Florida, designed to host a wide range of events.
The Challlenge
The Challlenge
The Challlenge
The Challlenge
The Challlenge
Enhancing Operations & Visitor Experience
Enhancing Operations & Visitor Experience
OPAC faced several key challenges in managing its growing number of events.
OPAC faced several key challenges in managing its growing number of events.
Lack of Centralized Ticket Management
Lack of Centralized Ticket Management
Lack of Centralized Ticket Management
Lack of Centralized Ticket Management
OPAC needed a single platform to manage ticket sales efficiently and securely.
Limited Event Visibility
Limited Event Visibility
Limited Event Visibility
Limited Event Visibility
Growing event offerings required better tools to increase awareness and accessibility.
Missed Opportunities for Parking Pre-sales
Missed Opportunities for Parking Pre-sales
Missed Opportunities for Parking Pre-sales
Missed Opportunities for Parking Pre-sales
Patrons lacked the option to purchase parking in advance, reducing convenience and potential revenue.
Limited Data Insights for Event Planning
Limited Data Insights for Event Planning
Limited Data Insights for Event Planning
Limited Data Insights for Event Planning
OPAC lacked access to real-time analytics and reporting tools, hindering its ability to make data-driven decisions for event management and promotions.
How we solved it
How we solved it
How we solved it
How we solved it
How we solved it
A Dynamic Platform with Advanced Features
A Dynamic Platform with Advanced Features
A Dynamic Platform with Advanced Features
PIEFORCE created a dynamic, user-friendly website powered by PieTix to address OPAC’s needs.
PIEFORCE created a dynamic, user-friendly website powered by PieTix to address OPAC’s needs.
Centralized Event Hub
A website showcasing all available events, allowing visitors to discover and purchase tickets seamlessly.
Centralized Event Hub
A website showcasing all available events, allowing visitors to discover and purchase tickets seamlessly.
Centralized Event Hub
A website showcasing all available events, allowing visitors to discover and purchase tickets seamlessly.
Centralized Event Hub
A website showcasing all available events, allowing visitors to discover and purchase tickets seamlessly.
Centralized Event Hub
A website showcasing all available events, allowing visitors to discover and purchase tickets seamlessly.
Pre-sale Parking Integration
Using the advanced features of PieTix, OPAC introduced pre-sale parking as an added convenience for its visitors.
Pre-sale Parking Integration
Using the advanced features of PieTix, OPAC introduced pre-sale parking as an added convenience for its visitors.
Pre-sale Parking Integration
Using the advanced features of PieTix, OPAC introduced pre-sale parking as an added convenience for its visitors.
Pre-sale Parking Integration
Using the advanced features of PieTix, OPAC introduced pre-sale parking as an added convenience for its visitors.
Pre-sale Parking Integration
Using the advanced features of PieTix, OPAC introduced pre-sale parking as an added convenience for its visitors.
Real-time Analytics for Promoters
Tools enabling better planning and decision-making based on detailed reporting.
Real-time Analytics for Promoters
Tools enabling better planning and decision-making based on detailed reporting.
Real-time Analytics for Promoters
Tools enabling better planning and decision-making based on detailed reporting.
Real-time Analytics for Promoters
Tools enabling better planning and decision-making based on detailed reporting.
Streamlined Follow-Ups
Tools to track and manage individual cases effectively.
Streamlined Follow-Ups
Tools to track and manage individual cases effectively.
Streamlined Ticket Sales
Quick and secure ticketing services optimized for user experience.
Streamlined Ticket Sales
Quick and secure ticketing services optimized for user experience.
Streamlined Ticket Sales
Quick and secure ticketing services optimized for user experience.
Streamlined Ticket Sales
Quick and secure ticketing services optimized for user experience.
Streamlined Ticket Sales
Quick and secure ticketing services optimized for user experience.
Enhanced Event Visibility
PieTix's targeted marketing tools boosted OPAC's event reach, attracting a wider and more diverse audience.
Enhanced Event Visibility
PieTix's targeted marketing tools boosted OPAC's event reach, attracting a wider and more diverse audience.
Enhanced Event Visibility
PieTix's targeted marketing tools boosted OPAC's event reach, attracting a wider and more diverse audience.
Enhanced Event Visibility
PieTix's targeted marketing tools boosted OPAC's event reach, attracting a wider and more diverse audience.
Enhanced Event Visibility
PieTix's targeted marketing tools boosted OPAC's event reach, attracting a wider and more diverse audience.
PieTix has been an invaluable ally for us. It not only facilitates ticket sales and the growth of our brand with an efficient website, but it has also opened doors for Latino producers in major cities across the United States. Thanks to their efforts and local connections, we have managed to expand our reach and participate in high-impact productions and venues.
PieTix has been an invaluable ally for us. It not only facilitates ticket sales and the growth of our brand with an efficient website, but it has also opened doors for Latino producers in major cities across the United States. Thanks to their efforts and local connections, we have managed to expand our reach and participate in high-impact productions and venues.
Jeheira Amaez
Osceola Performing Arts Center
Results
Results
Results
Results
Results
Empowering OPAC: Driving Growth and Community Engagement
Empowering OPAC: Driving Growth and Community Engagement
The partnership with PIEFORCE and PieTix has empowered OPAC to reach new heights, hosting a greater variety of events, enhancing customer experience with pre-sale parking and seamless ticketing, and expanding its visibility in Central Florida. Additionally, the creation of a robust database has solidified OPAC’s position as a leader among Latino cultural centers in the region.
The partnership with PIEFORCE and PieTix has empowered OPAC to reach new heights, hosting a greater variety of events, enhancing customer experience with pre-sale parking and seamless ticketing, and expanding its visibility in Central Florida. Additionally, the creation of a robust database has solidified OPAC’s position as a leader among Latino cultural centers in the region.
PieTix provides promoters and venues with advanced technological tools that enable smarter decision-making through real-time reporting. This analytical capability has optimized event planning and management at OPAC.
PieTix provides promoters and venues with advanced technological tools that enable smarter decision-making through real-time reporting. This analytical capability has optimized event planning and management at OPAC.
PieTix provides promoters and venues with advanced technological tools that enable smarter decision-making through real-time reporting. This analytical capability has optimized event planning and management at OPAC.
View Other Case Studies
View Other Case Studies
How we Optimized Payment Management for CPN
How we Optimized Payment Management for CPN
How we Optimized Payment Management for CPN
How we Optimized Payment Management for CPN
The Colegio Puertorriqueño de Niñas (CPN) entrusted PIEFORCE to develop a payment management solution that simplified its administrative processes and enabled efficient control of student enrollment year after year.
The Colegio Puertorriqueño de Niñas (CPN) entrusted PIEFORCE to develop a payment management solution that simplified its administrative processes and enabled efficient control of student enrollment year after year.
Ready to revolutionize your business?
Our team has extensive experience in the live events industry and development of technology solutions. Knowing the needs of the market and existing technology, there are still areas of opportunity to transcend. We come together to offer you the best service and the latest technology to evolve with you.
Ready to revolutionize your business?
Our team has extensive experience in the live events industry and development of technology solutions. Knowing the needs of the market and existing technology, there are still areas of opportunity to transcend. We come together to offer you the best service and the latest technology to evolve with you.
Ready to revolutionize your business?
Our team has extensive experience in the live events industry and development of technology solutions. Knowing the needs of the market and existing technology, there are still areas of opportunity to transcend. We come together to offer you the best service and the latest technology to evolve with you.
Ready to revolutionize your business?
Our team has extensive experience in the live events industry and development of technology solutions. Knowing the needs of the market and existing technology, there are still areas of opportunity to transcend. We come together to offer you the best service and the latest technology to evolve with you.
Ready to revolutionize your business?
Our team has extensive experience in the live events industry and development of technology solutions. Knowing the needs of the market and existing technology, there are still areas of opportunity to transcend. We come together to offer you the best service and the latest technology to evolve with you.
Our team has extensive experience in the live events industry and development of technology solutions.
© 2025 PieForce. All Rights Reserved. Made with ❤️ to see you win.
Our team has extensive experience in the live events industry and development of technology solutions.
© 2025 PieForce. All Rights Reserved. Made with ❤️ to see you win.
Our team has extensive experience in the live events industry and development of technology solutions.
Our team has extensive experience in the live events industry and development of technology solutions.
© 2025 PieForce. All Rights Reserved. Made with ❤️ to see you win.
Our team has extensive experience in the live events industry and development of technology solutions.